1 credit
Spring 2026 Laboratory Lower Division
Hospitality businesses are complex operations requiring unique managerial approaches to deliver exceptional guest and employee experiences. Full-service hotels are ideally positioned to expose students to managerial roles in a multi-million-dollar asset. Students will shadow managers who oversee hotel departments and interact with corporate leaders through this experiential course while learning how managers ensure an exceptional guest experience, provide a positive employee experience, and execute efficient hospitality operations. The knowledge gained in this course is transferable to all hospitality businesses, making this course valuable for all.
Learning Outcomes1Identify principles of management as demonstrated by managers of a hospitality operation.
2Describe how various departments of a hospitality business interconnect to deliver the guest experience.
3Describe the importance of fostering a positive work environment for hospitality employees.
Prerequisites
Restrictions
made by Purdue students.