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3 credits
Fall 2026 Lecture Upper DivisionAn examination of several major communication skills and procedures for their development. Focus is on skill measurement, methods of enhancement, assessment of training programs, and personal skill development. Skills examined include those for conversing, managing conflict, providing support, and influencing.
Learning Outcomes1Demonstrate a knowledge of current research and theory on communication skill and communication competence.
2Describe the characteristics of effective interpersonal communication behaviors.
3Demonstrate an understanding of communication skill-assessment measures and techniques.
4Design a communication skills-training program.