A course that provides insight into the structure and working of customer relations management and its role in business and government agency. Analysis of how consumer needs, complaints, and education are handled. Customer relations' management in the real world and techniques used in managing customer relations toward the goal of maximizing customer satisfaction. This course has a real-world focus and is more applied than the usual introductory course.
Course CSR 282 from Purdue University - West Lafayette.
Attachments
Spring 2025Fall 2024Spring 2024Fall 2023Spring 2023Fall 2022
