0 or 3 credits
Spring 2026 Lecture Distance Learning Upper DivisionDepartmental Credit
This course introduces the application of statistical and probability tools to develop, implement, and maintain effective quality assurance in technology and service systems. A systems approach to product or service quality from inception to disposal is employed. Factors affecting variation in quality are studied. The concepts and implications of quality from a global business environment are examined.
Learning Outcomes1Describe the role and importance of quality planning, implementation, and control in manufacturing and service industries.
2Apply quality improvement tools to solve problems.
3Apply basic statistics to solve quality control problems.
4Construct various control charts.
5Apply fundamental probability concepts.
6Examine the role of "code of ethics" and ethical practices in business and industry.
7Communicate basic quality concepts.
Prerequisites
made by Purdue students.